Privacy Policy

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Delivery address and location data
• Payment information (processed securely through our payment partners)
• Order history and preferences

2.2 Automatically Collected Information

When you use our services, we automatically collect:

• Device information and IP address
• Browser type and operating system
• Usage data and analytics
• Cookies and similar tracking technologies

3.1 Service Provision

We use your information to:

• Process and deliver your orders
• Provide customer support
• Send order confirmations and updates
• Process payments and prevent fraud

3.2 Communication and Marketing

With your consent, we may:

• Send promotional offers and updates
• Personalize your experience
• Request feedback and reviews

3.3 Legal Compliance

We may use your information to comply with legal obligations, including tax and regulatory requirements.

4.1 Service Providers

We share information with trusted third parties who assist us in operating our business, including:

• Payment processors (UPI, card payments)
• Delivery partners and logistics providers
• Marketing and analytics services
• Customer support platforms

4.2 Legal Requirements

We may disclose your information when required by law or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data
• Secure payment processing
• Regular security assessments
• Access controls and authentication

5.2 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6.1 Access and Control

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict processing of your data
• Withdraw consent for marketing communications

6.2 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below.