Terms and Conditions
Last updated: October 8, 2024
1. Introduction
Welcome to Delhi Chicken Brothers ("we," "our," or "us"). These Terms and Conditions govern your use of our website, mobile application, and services. By accessing or using our services, you agree to be bound by these terms.
2. Ordering and Payments
2.1 Order Placement
All orders placed through our platform are subject to availability and acceptance. We reserve the right to refuse or cancel any order at our discretion.
2.2 Payment Methods
We accept UPI payments and cash on delivery. All payments are processed securely through our payment partners.
2.3 Pricing
All prices are in Indian Rupees (₹) and include applicable taxes. Prices are subject to change without notice.
3. Delivery and Pickup
3.1 Delivery Areas
We deliver within our designated service areas in Greater Noida West. Delivery times are estimates and may vary based on order volume and traffic conditions.
3.2 Order Modifications
Order modifications or cancellations must be requested within 5 minutes of placing the order. Once food preparation has begun, cancellations may not be possible.
4. Food Quality and Safety
4.1 Food Preparation
All food is prepared fresh using high-quality ingredients. We follow strict hygiene and safety standards in our kitchen.
4.2 Allergens and Dietary Restrictions
Please inform us of any allergies or dietary restrictions when placing your order. While we take precautions, we cannot guarantee complete allergen-free preparation.
5. User Responsibilities
5.1 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
5.2 Prohibited Activities
You may not use our services for any unlawful purpose or to submit false information. We reserve the right to terminate accounts for violations.
6. Intellectual Property
All content on our website and mobile application, including text, graphics, logos, and images, is the property of Delhi Chicken Brothers and is protected by intellectual property laws.
7. Limitation of Liability
To the maximum extent permitted by law, Delhi Chicken Brothers shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.
8. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Continued use of our services after changes constitutes acceptance of the modified terms.
9. Contact Information
Business Name: Delhi Chicken Brothers
Owner: Hrishikesh Roy
Address: Shop no. 6, AAR City Society, Gaur City 2, Greater Noida West, Noida, Uttar Pradesh - 201306
Phone: 9211022131
GSTIN: 09ALRPR8561K2Z0